Privacy policy

This Privacy Policy describes how Otig (“we”, “us”) collects, uses, and shares information when you use our websites and Services.

Account and contact data: name, email, organization, billing details, and authentication identifiers.

Service data: content you submit, configuration for GenAI stacks, usage logs, diagnostics, and support communications.

Technical data: IP address, device type, browser, approximate location derived from IP, and cookies or similar technologies where we use them.

To provide, secure, and improve the Services; to process orders and payments; to communicate with you about the product; to detect abuse and comply with law.

We may use aggregated or de-identified data that does not identify you for analytics and product improvement.

With service providers who process data on our behalf (hosting, payments, email), under contracts that require appropriate safeguards.

When required by law, legal process, or to protect the rights, safety, and security of users and the public.

In connection with a merger, acquisition, or asset sale, with notice where required by law.

We retain information for as long as your account is active and as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure.

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, or to object to or restrict certain processing.

To exercise these rights, contact us through Help. We may need to verify your request.

If we transfer personal data across borders, we use appropriate safeguards such as standard contractual clauses or equivalent mechanisms where required.

The Services are not directed at children under 16 (or the age required in your jurisdiction). We do not knowingly collect personal information from children.

We may update this policy from time to time. We will post the updated version and revise the “Last updated” date.

Questions about privacy: use the contact options on the Help page.